WHY HANDWRITTEN | Hello Mailbox

WHY

HANDWRITTEN?

Cut through the noise and stay front and center sending memorable handwritten notes

Every day the average person is exposed to

60

texts

120

emails

100s

ads

Sending handwritten notes has shown to produce...

3X

customer engagement

80%

return on investment

160%

increase in sales

While saying “thank you” is important, the beauty of a well-crafted handwritten note is that it can show deeper investment and appreciation than a simple thank-you can.

Harvard Business Review

Every customer receives a handwritten "Welcome to the [Chewy] family" postcard...We want customers to be so wowed by the interaction they can't help but share their experience.

Kelli Durkin, Chewy's VP of customer service for interview in Forbes
"Did Customer Service Help Chewy rake in a Heavty Customer Price Tag?"

It is a simple act, writing a note, but one that can have profound implications – especially when the subject is gratitude. And in our digital world, a handwritten thank-you note seems to establish a human connection.

HELLO MAILBOX

WHY

HANDWRITTEN?

Cut through the noise and stay front and center sending memorable handwritten notes

60

120

100s

Sending handwritten notes has shown to produce...

3X

80%

160%

While saying “thank you” is important, the beauty of a well-crafted handwritten note is that it can show deeper investment and appreciation than a simple thank-you can.

Harvard Business Review

Every customer receives a handwritten "Welcome to the [Chewy] family" postcard...We want customers to be so wowed by the interaction they can't help but share their experience.

Kelli Durkin, Chewy's VP of customer service for interview in Forbes
"Did Customer Service Help Chewy rake in a Heavty Customer Price Tag?"

It is a simple act, writing a note, but one that can have profound implications – especially when the subject is gratitude. And in our digital world, a handwritten thank-you note seems to establish a human connection.

"Humble at the Top: Why These CEOs Still Write Thank You Notes"
The Chicken Wire - Chick-fil-A

HELLO MAILBOX

We'd love to chat about how we can help you leverage
the power of handwritten notes in your business!

Sources

WHY

HANDWRITTEN?

Cut through the noise and stay front and center sending memorable handwritten notes

60

120

100s

Sending handwritten notes has shown to produce...

3X

80%

160%

While saying “thank you” is important, the beauty of a well-crafted handwritten note is that it can show deeper investment and appreciation than a simple thank-you can.

Harvard Business Review

Every customer receives a handwritten "Welcome to the [Chewy] family" postcard...We want customers to be so wowed by the interaction they can't help but share their experience.

Kelli Durkin, Chewy's VP of customer service for interview in Forbes "Did Customer Service Help Chewy rake in a Heavty Customer Price Tag?"

It is a simple act, writing a note, but one that can have profound implications – especially when the subject is gratitude. And in our digital world, a handwritten thank-you note seems to establish a human connection.

"Humble at the Top: Why These CEOs Still Write Thank You Notes" The Chicken Wire - Chick-fil-A

HELLO MAILBOX

We'd love to chat about how we can help you leverage the power of handwritten notes in your business!

Sources https://hbr.org/2013/04/handwritten-notes-are-a-rare-c

https://www.google.com/amp/s/www.forbes.com/sites/veronikasonsev/2018/05/23/chewys-customers-love-them-and-heres-why/amp/

https://thechickenwire.chick-fil-a.com/lifestyle/humble-at-the-top-why-these-ceos-still-write-thank-you-notes

Kelli Durkin, Chewy's VP of customer service for interview in Forbes
"Did Customer Service Help Chewy rake in a Heavty Customer Price Tag?"

"Humble at the Top: Why These CEOs Still Write Thank You Notes"
The Chicken Wire - Chick-fil-A

We'd love to chat about how we can help you leverage
the power of handwritten notes in your business!

Sources